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No-show recovery agent for Email

The no-show recovery agent for Email sends the rebooking message on Email.

Riverside Family ClinicNo-show recovery agentEmail
  1. Missed: 10:30 todayHealthbridge
  2. No-show recovery agent: Hi Johan, we missed you at Riverside Family Clinic today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00Healthbridge
Sample conversation. People, brands and figures are made up.

What it can do with Email

  • Sends the rebooking message on Email
  • Send results, summaries and receipts by email
  • Pick up a reply and carry on as a conversation
  • Attach a PDF report, like a scan report or a statement explainer

Questions

What does the no-show recovery agent do with Email?

Sends the rebooking message on Email.

Is the Email connector live?

Yes.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to.

Is it the same agent on Email as on our website?

Yes.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.