Live

Subscription save agent for Shopify

The subscription save agent for Shopify starts on the Shopify subscription-cancelled event and reads the customer’s order history.

Northfield NutritionSubscription save agentWeb chat embed
  1. Cancellation startedShopify
  2. Subscription save agent: Before I cancel, can I ask what’s not working? There may be an easier fix.
  3. Customer: I’m not using it enough to justify it right now.
  4. Subscription save agent: That’s fair. I can pause it for a month at no cost, or move you to a smaller plan. Or I can cancel now. Which suits you?
  5. Customer: Pause for a month.
  6. Paused for 1 monthShopify
  7. Subscription save agent: Done. Nothing will be charged until next month, and you can reply here any time to cancel.
Sample conversation. People, brands and figures are made up.

What it can do with Shopify

  • Starts on the Shopify subscription-cancelled event and reads the customer’s order history
  • Install from the Shopify App Store with one-click sign-in, then pick an agent template
  • Read products, orders, customers, subscriptions and discounts, so answers match the store today
  • Start an agent on order created, subscription cancelled or checkout abandoned

Questions

What does the subscription save agent do with Shopify?

Starts on the Shopify subscription-cancelled event and reads the customer’s order history.

Is the Shopify connector live?

Yes.

Does the subscription save agent make it hard to cancel?

No.

Can the agent change orders or subscriptions in Shopify?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.