Custom, built in days

Reorder agent for Facebook Messenger

The reorder agent for Facebook Messenger sends the reorder nudge on Facebook Messenger and takes the reply.

Northfield NutritionReorder agentFacebook Messenger
  1. Estimated run-out in 5 daysShopify
  2. Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
  3. Customer: Yes, same as last time.
  4. Order #5530 placedShopify
  5. Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
Sample conversation. People, brands and figures are made up.

What it can do with Facebook Messenger

  • Sends the reorder nudge on Facebook Messenger and takes the reply
  • Answer messages to your page with the same agent as your site
  • Send booking and checkout links in the thread
  • Hand over to a person with the history attached

Questions

What does the reorder agent do with Facebook Messenger?

Sends the reorder nudge on Facebook Messenger and takes the reply.

Is the Facebook Messenger connector live?

Not yet as a ready-made connector.

How does the reorder agent know when someone will run out?

From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.

Is it the same agent on Facebook Messenger as on our website?

Yes.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.