Live
Reorder agent for Voice and phone calls
The reorder agent for Voice and phone calls nudges customers to reorder before they run out.
Northfield NutritionReorder agentVoice and phone calls
- Estimated run-out in 5 daysShopify
- Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
- Customer: Yes, same as last time.
- Order #5530 placedShopify
- Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
What it can do with Voice and phone calls
- Sends the reorder nudge on Voice and phone calls and takes the reply
- Call a person’s phone number, or talk in the browser from your app or site
- Ask what your team would ask, in your brand’s voice
- End every call with a transcript and a summary on the person’s record
Questions
What does the reorder agent do with Voice and phone calls?
Sends the reorder nudge on Voice and phone calls and takes the reply.
Is the Voice and phone calls connector live?
Yes.
How does the reorder agent know when someone will run out?
From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.
Is it the same agent on Voice and phone calls as on our website?
Yes.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.