Reorder agent for supplement brands

A ready-made Health Loops agent for supplement brands that nudges customers to reorder before they run out.

Northfield NutritionReorder agentWeb chat embed
  1. Estimated run-out in 5 daysShopify
  2. Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
  3. Customer: Yes, same as last time.
  4. Order #5530 placedShopify
  5. Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Estimates run-out from Shopify order history and places the reorder there
  • Sends the reorder nudge on WhatsApp and takes the reply
  • Sends the reorder nudge on SMS and takes the reply
  • Starts a flow in Klaviyo for customers who do not reply

Questions

What is a reorder agent for supplement brands?

A ready-made Health Loops agent for supplement brands that nudges customers to reorder before they run out.

How does the reorder agent know when someone will run out?

From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.

Does it place orders without asking?

No.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.