Reorder agent for pharmacies
A ready-made Health Loops agent for pharmacies that nudges customers to reorder before they run out.
Corner PharmacyReorder agentWhatsApp
- Repeat due in 5 daysShopify
- Reorder agent: Hi Fatima, your repeat is due on Friday. Shall I ask Corner Pharmacy to get it ready?
- Customer: Yes please.
- Repeat request sent to the dispensaryShopify
- Reorder agent: Done. I’ll message you when it’s ready to collect.
What it does with your systems
- Estimates run-out from Shopify order history and places the reorder there
- Sends the reorder nudge on WhatsApp and takes the reply
- Sends the reorder nudge on SMS and takes the reply
- Starts a flow in Klaviyo for customers who do not reply
Questions
What is a reorder agent for pharmacies?
A ready-made Health Loops agent for pharmacies that nudges customers to reorder before they run out.
How does the reorder agent know when someone will run out?
From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.
Does it place orders without asking?
No.
Does the agent replace the pharmacist?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.