Live
Reorder agent for WhatsApp
The reorder agent for WhatsApp sends the reorder nudge on WhatsApp and takes the reply.
Northfield NutritionReorder agentWhatsApp
- Estimated run-out in 5 daysShopify
- Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
- Customer: Yes, same as last time.
- Order #5530 placedShopify
- Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
What it can do with WhatsApp
- Sends the reorder nudge on WhatsApp and takes the reply
- Answer customers and members on your own WhatsApp business number, day and night
- Read photos and voice notes, like a membership card, a label or a lab report
- Send approved templates for reminders and check-ins outside the 24-hour window
Questions
What does the reorder agent do with WhatsApp?
Sends the reorder nudge on WhatsApp and takes the reply.
Is the WhatsApp connector live?
Yes.
How does the reorder agent know when someone will run out?
From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.
Is it the same agent on WhatsApp as on our website?
Yes.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.