Protocol agent for sleep brands
A ready-made Health Loops agent that helps each customer start and stay on their routine after they buy.
Stillwater SleepProtocol agentWeb chat embed
- Order deliveredShopify
- Protocol agent: Hi Aisha, your order from Stillwater Sleep arrived today. Want a quick guide to getting started?
- Customer: Yes please. What do I do first?
- Protocol agent: Your guide says to start with the sleep blend once a day, at the same time each day. I’ll check in on day 7 to see how it’s going.
- Customer: Can I take it with my other medicines?
- Protocol agent: Most people can, but check with a pharmacist if you take prescription medicine. Want me to look up the label for you?
- Scheduled day 7 check-inHealth Loops
What it does with your systems
- Starts when Shopify marks an order delivered, and knows exactly what the customer bought
- Sends the start guide and the check-ins on Web chat embed
- Sends the start guide and the check-ins on WhatsApp
- Looks up the label of anything else the customer takes, and sends questions about it to a pharmacist
Questions
What is a protocol agent for sleep brands?
A ready-made Health Loops agent that helps each customer start and stay on their routine after they buy.
Where does the protocol agent get its instructions?
From your own product labels, guides and help articles, which you upload.
What happens when a customer asks something medical?
The agent says it is a question for a clinician or pharmacist and hands the conversation to your team with a summary.
Does the agent make health claims about our products?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.