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Results follow-up agent for Health Rewards by Sanlam

The results follow-up agent for Health Rewards by Sanlam is a ready-made agent on Health Loops.

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Thrive at WorkResults follow-up agentWhatsApp
  1. Repeat test due: 3 months after the last resultHealth Rewards by Sanlam
  2. Results follow-up agent: Hi Kabelo, your doctor asked for a repeat cholesterol test around now. Want me to book it?
  3. Customer: Where’s closest?
  4. Found 3 collection points within 4 kmNearby care finder
  5. Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
  6. Customer: Perfect.
Sample conversation. People, brands and figures are made up.

What it can do with Health Rewards by Sanlam

  • Points Health Rewards by Sanlam members to the benefit that pays for the follow-up
  • Save that the member is on Health Rewards by Sanlam so every answer starts from it
  • Explain how Health Rewards by Sanlam rewards are earned and claimed, from the programme’s published rules with the date they were checked
  • Remind the member of weekly and yearly goals before they reset, and suggest one thing to do this week

Tools.

Health Rewards by SanlamLiveFHIR lab resultsCustomNearby care finderLiveWhatsAppLiveGoogle CalendarCustom

Questions

What does the results follow-up agent do with Health Rewards by Sanlam?

Points Health Rewards by Sanlam members to the benefit that pays for the follow-up.

Is the Health Rewards by Sanlam connector live?

Yes.

Where does the results follow-up agent get the next step from?

From the report, the referring doctor or your own rules.

Does the agent decide Health Rewards by Sanlam claims or authorisations?

No.

Can we run the agent under our own brand?

Yes.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The results follow-up agent by vertical

Other agents for Health Rewards by Sanlam

The results follow-up agent with other connectors