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Chronic medicine agent for Health Rewards by Sanlam
The chronic medicine agent for Health Rewards by Sanlam is a ready-made agent on Health Loops.
Ridgeway LogisticsChronic medicine agentWhatsApp
- Chronic medicine agent: Hi Nomsa, your chronic medicine is due on Thursday. Shall I ask the pharmacy to get it ready?
- Customer: Yes. And is it still paid by my medical aid?
- Read the chronic medicine section of the plan guideHealth Rewards by Sanlam
- Chronic medicine agent: Your plan guide says registered chronic medicine is paid from the chronic benefit, and a network pharmacy avoids a co-payment. Your scheme confirms the final amount.
- Repeat request sentPharmacy
What it can do with Health Rewards by Sanlam
- Explains what the Health Rewards by Sanlam plan says about chronic medicine and registration
- Save that the member is on Health Rewards by Sanlam so every answer starts from it
- Explain how Health Rewards by Sanlam rewards are earned and claimed, from the programme’s published rules with the date they were checked
- Remind the member of weekly and yearly goals before they reset, and suggest one thing to do this week
Questions
What does the chronic medicine agent do with Health Rewards by Sanlam?
Explains what the Health Rewards by Sanlam plan says about chronic medicine and registration.
Is the Health Rewards by Sanlam connector live?
Yes.
Does the chronic medicine agent change doses?
Never.
Does the agent decide Health Rewards by Sanlam claims or authorisations?
No.
Can HR see what staff say to the agent?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.