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Scan to recommendation agent for Health Rewards by Sanlam

The scan to recommendation agent for Health Rewards by Sanlam is a ready-made agent on Health Loops.

Ridgeway LogisticsScan to recommendation agentWhatsApp
  1. Scan to recommendation agent: Want to try the 30-second face scan? It runs in your phone’s browser, no app needed.
  2. Customer: Sure.
  3. Scan complete: heart rate 72, breathing 15, blood pressure estimate 124/80, stress medium30-second face scan
  4. Scan to recommendation agent: Thanks Nomsa. These are wellness readings, not a diagnosis. Your stress reading is in the medium band, and you said you want to use the benefits on offer.
  5. Scan to recommendation agent: Two things could help: a short breathing routine tonight, or a session with an expert this week. Which would you like?
  6. Customer: The session.
  7. Offered the next open sessionsHealth Rewards by Sanlam
Sample conversation. People, brands and figures are made up.

What it can do with Health Rewards by Sanlam

  • Points the member to the Health Rewards by Sanlam benefit that fits their readings, like a screening or a counsellor
  • Save that the member is on Health Rewards by Sanlam so every answer starts from it
  • Explain how Health Rewards by Sanlam rewards are earned and claimed, from the programme’s published rules with the date they were checked
  • Remind the member of weekly and yearly goals before they reset, and suggest one thing to do this week

Questions

What does the scan to recommendation agent do with Health Rewards by Sanlam?

Points the member to the Health Rewards by Sanlam benefit that fits their readings, like a screening or a counsellor.

Is the Health Rewards by Sanlam connector live?

Yes.

What does the face scan measure?

Heart rate, breathing rate, a blood pressure estimate and a stress reading, from a 30-second video in the phone’s browser.

Does the agent decide Health Rewards by Sanlam claims or authorisations?

No.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.