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Stress check-in agent for Health Rewards by Sanlam
The stress check-in agent for Health Rewards by Sanlam is a ready-made agent on Health Loops.
Ridgeway LogisticsStress check-in agentWhatsApp
- Stress check-in agent: Hi Nomsa, quick check-in. From 1 to 5, how stressed have you felt this week?
- Customer: 4. Deadlines.
- Red-flag check: none foundSymptom red flags
- Stress check-in agent: Thanks for telling me. Want a two-minute breathing exercise now, or to talk to a counsellor this week?
- Customer: A counsellor.
- Booked Thursday 12:00Health Rewards by Sanlam
- Stress check-in agent: Booked for Thursday at 12:00. It’s private, and I’ll check in after.
What it can do with Health Rewards by Sanlam
- Points Health Rewards by Sanlam members to the mental health benefit on their plan
- Save that the member is on Health Rewards by Sanlam so every answer starts from it
- Explain how Health Rewards by Sanlam rewards are earned and claimed, from the programme’s published rules with the date they were checked
- Remind the member of weekly and yearly goals before they reset, and suggest one thing to do this week
Questions
What does the stress check-in agent do with Health Rewards by Sanlam?
Points Health Rewards by Sanlam members to the mental health benefit on their plan.
Is the Health Rewards by Sanlam connector live?
Yes.
Is the stress check-in agent a therapist?
No.
Does the agent decide Health Rewards by Sanlam claims or authorisations?
No.
Can HR see what staff say to the agent?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.