Custom, built in days

No-show recovery agent for Acuity Scheduling

The no-show recovery agent for Acuity Scheduling rebooks missed Acuity Scheduling bookings.

Riverside Family ClinicNo-show recovery agentWhatsApp
  1. Missed: 10:30 todayAcuity Scheduling
  2. No-show recovery agent: Hi Johan, we missed you at Riverside Family Clinic today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00Acuity Scheduling
Sample conversation. People, brands and figures are made up.

What it can do with Acuity Scheduling

  • Rebooks missed Acuity Scheduling bookings
  • Read open slots from Acuity Scheduling and offer the person two or three that suit them
  • Book the slot they pick and send a confirmation with the details
  • Move or cancel a booking when the person asks

Questions

What does the no-show recovery agent do with Acuity Scheduling?

Rebooks missed Acuity Scheduling bookings.

Is the Acuity Scheduling connector live?

Not yet as a ready-made connector.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to.

Can the agent book straight into Acuity Scheduling?

Yes, once the Acuity Scheduling connector is built.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.