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Results follow-up agent for Acuity Scheduling

The results follow-up agent for Acuity Scheduling books the follow-up in Acuity Scheduling.

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Summit PathologyResults follow-up agentWhatsApp
  1. Repeat test due: 3 months after the last resultAcuity Scheduling
  2. Results follow-up agent: Hi Ayanda, your doctor asked for a repeat cholesterol test around now. Want me to book it?
  3. Customer: Where’s closest?
  4. Found 3 collection points within 4 kmNearby care finder
  5. Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
  6. Customer: Perfect.
Sample conversation. People, brands and figures are made up.

What it can do with Acuity Scheduling

  • Books the follow-up in Acuity Scheduling
  • Read open slots from Acuity Scheduling and offer the person two or three that suit them
  • Book the slot they pick and send a confirmation with the details
  • Move or cancel a booking when the person asks

Tools.

Acuity SchedulingCustomFHIR lab resultsCustomNearby care finderLiveWhatsAppLiveGoogle CalendarCustom

Questions

What does the results follow-up agent do with Acuity Scheduling?

Books the follow-up in Acuity Scheduling.

Is the Acuity Scheduling connector live?

Not yet as a ready-made connector.

Where does the results follow-up agent get the next step from?

From the report, the referring doctor or your own rules.

Can the agent book straight into Acuity Scheduling?

Yes, once the Acuity Scheduling connector is built.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The results follow-up agent by vertical

Other agents for Acuity Scheduling

The results follow-up agent with other connectors