Custom, built in days
Lab results agent for Acuity Scheduling
The lab results agent for Acuity Scheduling books the follow-up consult or repeat test in Acuity Scheduling.
Summit PathologyLab results agentWhatsApp
- Results released: full blood count and lipid panelAcuity Scheduling
- Lab results agent: Hi Ayanda, your results from Summit Pathology are ready. Want me to go through them?
- Customer: Yes please. Is anything wrong?
- Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
- Customer: Can you book that?
- Booked a follow-up for ThursdayPractice diary
What it can do with Acuity Scheduling
- Books the follow-up consult or repeat test in Acuity Scheduling
- Read open slots from Acuity Scheduling and offer the person two or three that suit them
- Book the slot they pick and send a confirmation with the details
- Move or cancel a booking when the person asks
Questions
What does the lab results agent do with Acuity Scheduling?
Books the follow-up consult or repeat test in Acuity Scheduling.
Is the Acuity Scheduling connector live?
Not yet as a ready-made connector.
Does the lab results agent tell people what their results mean for them?
It explains each result in plain words against the lab’s reference range and says which sit outside it.
Can the agent book straight into Acuity Scheduling?
Yes, once the Acuity Scheduling connector is built.
Does the agent interpret results like a doctor would?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.