Returns agent for supplement brands
A ready-made Health Loops agent for supplement brands that applies your opened-product rules, and offers a swap first.
Northfield NutritionReturns agentWeb chat embed
- Customer: I’d like to return magnesium glycinate. It’s not for me.
- Read order #4821: delivered 12 days agoShopify
- Returns agent: Sorry it didn’t suit you. It’s inside the 30-day window. I can refund it, or swap it for something else in the range. Which would you prefer?
- Customer: A refund, please.
- Return created and label sentShopify
- Returns agent: Done. Your return label is in your email. The refund goes back to your card when the parcel reaches us.
What it does with your systems
- Checks the Shopify order against your return policy and refunds there
- Creates the return and the label in Loop Returns
- Handles return requests on Email
- Handles return requests on Web chat embed
Questions
What is a returns agent for supplement brands?
A ready-made Health Loops agent for supplement brands that applies your opened-product rules, and offers a swap first.
Does the returns agent follow our return policy?
Yes.
Can it offer an exchange first?
Yes.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.