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Returns agent for Web chat embed

The returns agent for Web chat embed handles return requests on Web chat embed.

Northfield NutritionReturns agentWeb chat embed
  1. Customer: I’d like to return magnesium glycinate. It’s not for me.
  2. Read order #4821: delivered 12 days agoShopify
  3. Returns agent: Sorry it didn’t suit you. It’s inside the 30-day window. I can refund it, or swap it for something else in the range. Which would you prefer?
  4. Customer: A refund, please.
  5. Return created and label sentShopify
  6. Returns agent: Done. Your return label is in your email. The refund goes back to your card when the parcel reaches us.
Sample conversation. People, brands and figures are made up.

What it can do with Web chat embed

  • Handles return requests on Web chat embed
  • Add the agent to any site with one script tag: chat, voice and the face scan inside it
  • Run on a publishable key with allowed origins and rate limits
  • Match your brand’s name, colours and greeting

Questions

What does the returns agent do with Web chat embed?

Handles return requests on Web chat embed.

Is the Web chat embed connector live?

Yes.

Does the returns agent follow our return policy?

Yes.

Is it the same agent on Web chat embed as on our website?

Yes.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.