Returns agent for wearables companies
A ready-made Health Loops agent for wearables companies that handles returns and exchanges inside your policy.
Pulse BandReturns agentWeb chat embed
- Customer: I’d like to return the Pulse Band. It’s not for me.
- Read order #4821: delivered 12 days agoShopify
- Returns agent: Sorry it didn’t suit you. It’s inside the 30-day window. I can refund it, or swap it for something else in the range. Which would you prefer?
- Customer: A refund, please.
- Return created and label sentShopify
- Returns agent: Done. Your return label is in your email. The refund goes back to your card when the parcel reaches us.
What it does with your systems
- Checks the Shopify order against your return policy and refunds there
- Creates the return and the label in Loop Returns
- Handles return requests on Email
- Handles return requests on Web chat embed
Questions
What is a returns agent for wearables companies?
A ready-made Health Loops agent for wearables companies that handles returns and exchanges inside your policy.
Does the returns agent follow our return policy?
Yes.
Can it offer an exchange first?
Yes.
Does the agent tell customers something is wrong with their health?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.