Custom, built in days

Loop Returns for AI agents

The Loop Returns connector lets Health Loops agents work with a returns and exchanges app for Shopify stores.

Northfield NutritionOrder status agentWeb chat embed
  1. Customer: Where’s my order?
  2. Read order #4821: in transitLoop Returns
  3. Order status agent: It’s with the courier and due tomorrow before 17:00. Want a message when it’s out for delivery?
  4. Customer: Yes please.
  5. Delivery alert setLoop Returns
Sample conversation. People, brands and figures are made up.

What an agent can do with Loop Returns

  • Start a return or an exchange from the conversation, inside your return policy
  • Offer an exchange or store credit before a refund
  • Send the return label and tell the customer when the parcel arrives back

Questions

What can an AI agent do with Loop Returns?

Start a return or an exchange from the conversation, inside your return policy.

Is the Loop Returns connector live?

Not yet as a ready-made connector.

Can the agent change orders or subscriptions in Loop Returns?

Yes, inside the permissions you give each agent.

Which agents use Loop Returns?

The order status agent, the protocol agent, the support inbox agent and the returns agent.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.