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Returns agent for Shopify

The returns agent for Shopify checks the Shopify order against your return policy and refunds there.

Northfield NutritionReturns agentWeb chat embed
  1. Customer: I’d like to return magnesium glycinate. It’s not for me.
  2. Read order #4821: delivered 12 days agoShopify
  3. Returns agent: Sorry it didn’t suit you. It’s inside the 30-day window. I can refund it, or swap it for something else in the range. Which would you prefer?
  4. Customer: A refund, please.
  5. Return created and label sentShopify
  6. Returns agent: Done. Your return label is in your email. The refund goes back to your card when the parcel reaches us.
Sample conversation. People, brands and figures are made up.

What it can do with Shopify

  • Checks the Shopify order against your return policy and refunds there
  • Install from the Shopify App Store with one-click sign-in, then pick an agent template
  • Read products, orders, customers, subscriptions and discounts, so answers match the store today
  • Start an agent on order created, subscription cancelled or checkout abandoned

Questions

What does the returns agent do with Shopify?

Checks the Shopify order against your return policy and refunds there.

Is the Shopify connector live?

Yes.

Does the returns agent follow our return policy?

Yes.

Can the agent change orders or subscriptions in Shopify?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.