Custom, built in days
Returns agent for Loop Returns
The returns agent for Loop Returns creates the return and the label in Loop Returns.
Northfield NutritionReturns agentWeb chat embed
- Customer: I’d like to return magnesium glycinate. It’s not for me.
- Read order #4821: delivered 12 days agoLoop Returns
- Returns agent: Sorry it didn’t suit you. It’s inside the 30-day window. I can refund it, or swap it for something else in the range. Which would you prefer?
- Customer: A refund, please.
- Return created and label sentLoop Returns
- Returns agent: Done. Your return label is in your email. The refund goes back to your card when the parcel reaches us.
What it can do with Loop Returns
- Creates the return and the label in Loop Returns
- Start a return or an exchange from the conversation, inside your return policy
- Offer an exchange or store credit before a refund
- Send the return label and tell the customer when the parcel arrives back
Questions
What does the returns agent do with Loop Returns?
Creates the return and the label in Loop Returns.
Is the Loop Returns connector live?
Not yet as a ready-made connector.
Does the returns agent follow our return policy?
Yes.
Can the agent change orders or subscriptions in Loop Returns?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.