Abandoned checkout agent for supplement brands

A ready-made Health Loops agent that answers the question that stopped a shopper from checking out.

Northfield NutritionAbandoned checkout agentWeb chat embed
  1. Checkout abandoned: 2 itemsShopify
  2. Abandoned checkout agent: Hi Thandi, you left magnesium glycinate in your cart at Northfield Nutrition. Any question I can answer before you decide?
  3. Customer: How long does delivery take?
  4. Abandoned checkout agent: Orders before 14:00 ship the same day, and most arrive in 2 to 3 working days. Your cart is saved here.
  5. Checkout link sentShopify
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Starts on the Shopify checkout-abandoned event and sends the saved cart
  • Reaches the shopper on WhatsApp
  • Reaches the shopper on Email
  • Hands off to a flow in Klaviyo for shoppers who do not reply

Questions

What is a abandoned checkout agent for supplement brands?

A ready-made Health Loops agent that answers the question that stopped a shopper from checking out.

Does the abandoned checkout agent always give a discount?

No.

How is it different from a cart email?

It is a conversation: the shopper can ask what stopped them and get an answer from your own information.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.