Live
Returns agent for Email
The returns agent for Email handles return requests on Email.
Northfield NutritionReturns agentEmail
- Customer: I’d like to return magnesium glycinate. It’s not for me.
- Read order #4821: delivered 12 days agoShopify
- Returns agent: Sorry it didn’t suit you. It’s inside the 30-day window. I can refund it, or swap it for something else in the range. Which would you prefer?
- Customer: A refund, please.
- Return created and label sentShopify
- Returns agent: Done. Your return label is in your email. The refund goes back to your card when the parcel reaches us.
What it can do with Email
- Handles return requests on Email
- Send results, summaries and receipts by email
- Pick up a reply and carry on as a conversation
- Attach a PDF report, like a scan report or a statement explainer
Questions
What does the returns agent do with Email?
Handles return requests on Email.
Is the Email connector live?
Yes.
Does the returns agent follow our return policy?
Yes.
Is it the same agent on Email as on our website?
Yes.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.