Custom, built in days

Cliniko for AI agents

The Cliniko connector lets Health Loops agents work with Cliniko, practice management software for physiotherapists and allied health.

Riverside Family ClinicIntake and booking agentWhatsApp
  1. Customer: Hi, I’d like to book. A cough that has lasted two weeks.
  2. Red-flag check: none foundSymptom red flags
  3. Read open slotsCliniko
  4. Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
  5. Customer: Tuesday.
  6. Booked and intake filedCliniko
  7. Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
Sample conversation. People, brands and figures are made up.

What an agent can do with Cliniko

  • Read the diary in Cliniko and book, move or cancel an appointment when someone asks
  • Send the practice’s own intake form before a first visit and file the answers
  • Find people who have not rebooked after a visit and invite them back
  • Take a deposit or a no-show fee through the practice’s payment setup

Questions

What can an AI agent do with Cliniko?

Read the diary in Cliniko and book, move or cancel an appointment when someone asks.

Is the Cliniko connector live?

Not yet as a ready-made connector.

Does the agent write into Cliniko?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Which agents use Cliniko?

The intake and booking agent, the lab results agent, the review agent, the results follow-up agent, the chronic medicine agent and the pre-authorisation agent.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.