Live
Benefits agent for Web chat embed
The benefits agent for Web chat embed answers benefit questions on Web chat embed.
Coastline Medical SchemeBenefits agentWeb chat embed
- Customer: Does my plan cover physio?
- Read the plan guide for the member’s optionDiscovery Health
- Benefits agent: Your plan guide pays that from your day-to-day benefit, up to its annual limit. From the statement you sent on 3 October, you have about R2,300 left. Want the nearest network options?
- Customer: Yes please.
- Found 3 nearbyNearby care finder
What it can do with Web chat embed
- Answers benefit questions on Web chat embed
- Add the agent to any site with one script tag: chat, voice and the face scan inside it
- Run on a publishable key with allowed origins and rate limits
- Match your brand’s name, colours and greeting
Questions
What does the benefits agent do with Web chat embed?
Answers benefit questions on Web chat embed.
Is the Web chat embed connector live?
Yes.
Where do the benefits agent’s answers come from?
From the scheme’s own plan guide for the member’s option, or your own plan documents, with the source shown.
Is it the same agent on Web chat embed as on our website?
Yes.
Where do the agent’s answers about benefits come from?
From the scheme’s own published plan guide for the member’s option, and from statements the member sends.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.