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Intake and booking agent for Outlook Calendar

The intake and booking agent for Outlook Calendar is a ready-made agent on Health Loops.

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Riverside Family ClinicIntake and booking agentWhatsApp
  1. Customer: Hi, I’d like to book. A cough that has lasted two weeks.
  2. Red-flag check: none foundSymptom red flags
  3. Read open slotsOutlook Calendar
  4. Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
  5. Customer: Tuesday.
  6. Booked and intake filedOutlook Calendar
  7. Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
Sample conversation. People, brands and figures are made up.

What it can do with Outlook Calendar

  • Offers real open slots from Outlook Calendar and books the one the person picks
  • Read open slots from Outlook Calendar and offer the person two or three that suit them
  • Book the slot they pick and send a confirmation with the details
  • Move or cancel a booking when the person asks

Tools.

Outlook CalendarCustomSymptom red flagsLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLive

Questions

What does the intake and booking agent do with Outlook Calendar?

Offers real open slots from Outlook Calendar and books the one the person picks.

Is the Outlook Calendar connector live?

Not yet as a ready-made connector.

Does the intake and booking agent triage people clinically?

No.

Can the agent book straight into Outlook Calendar?

Yes, once the Outlook Calendar connector is built.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The intake and booking agent by vertical

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