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Results follow-up agent for Outlook Calendar

The results follow-up agent for Outlook Calendar books the follow-up in Outlook Calendar.

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Summit PathologyResults follow-up agentWhatsApp
  1. Repeat test due: 3 months after the last resultOutlook Calendar
  2. Results follow-up agent: Hi Ayanda, your doctor asked for a repeat cholesterol test around now. Want me to book it?
  3. Customer: Where’s closest?
  4. Found 3 collection points within 4 kmNearby care finder
  5. Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
  6. Customer: Perfect.
Sample conversation. People, brands and figures are made up.

What it can do with Outlook Calendar

  • Books the follow-up in Outlook Calendar
  • Read open slots from Outlook Calendar and offer the person two or three that suit them
  • Book the slot they pick and send a confirmation with the details
  • Move or cancel a booking when the person asks

Tools.

Outlook CalendarCustomFHIR lab resultsCustomNearby care finderLiveWhatsAppLiveGoogle CalendarCustom

Questions

What does the results follow-up agent do with Outlook Calendar?

Books the follow-up in Outlook Calendar.

Is the Outlook Calendar connector live?

Not yet as a ready-made connector.

Where does the results follow-up agent get the next step from?

From the report, the referring doctor or your own rules.

Can the agent book straight into Outlook Calendar?

Yes, once the Outlook Calendar connector is built.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The results follow-up agent by vertical

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