Custom, built in days
No-show recovery agent for Open Dental
The no-show recovery agent for Open Dental starts when Open Dental marks a visit missed, and rebooks there.
Bright Street DentalNo-show recovery agentSMS
- Missed: 10:30 todayOpen Dental
- No-show recovery agent: Hi Ruan, we missed you at Bright Street Dental today. No problem, these things happen. Want to rebook?
- Customer: Yes, sorry. Work ran late.
- No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
- Customer: Perfect.
- Booked Thursday 17:00Open Dental
What it can do with Open Dental
- Starts when Open Dental marks a visit missed, and rebooks there
- Read recalls due in Open Dental and invite each patient to book
- Fill a cancelled slot from the waiting list
- Send pre-visit forms and reminders, and confirm attendance
Questions
What does the no-show recovery agent do with Open Dental?
Starts when Open Dental marks a visit missed, and rebooks there.
Is the Open Dental connector live?
Not yet as a ready-made connector.
Does the no-show recovery agent charge a fee?
Only if you charge one and tell it to.
Does the agent write into Open Dental?
Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.
Can the agent check what a patient’s medical aid pays?
It can explain what the patient’s plan guide says about dentistry where the scheme’s guide is on file, and point them to the scheme to confirm.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.