Custom, built in days

No-show recovery agent for Healthie

The no-show recovery agent for Healthie starts when Healthie marks a visit missed, and rebooks there.

Riverside Family ClinicNo-show recovery agentWhatsApp
  1. Missed: 10:30 todayHealthie
  2. No-show recovery agent: Hi Johan, we missed you at Riverside Family Clinic today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00Healthie
Sample conversation. People, brands and figures are made up.

What it can do with Healthie

  • Starts when Healthie marks a visit missed, and rebooks there
  • Read the diary in Healthie and book, move or cancel an appointment when someone asks
  • Send the practice’s own intake form before a first visit and file the answers
  • Find people who have not rebooked after a visit and invite them back

Questions

What does the no-show recovery agent do with Healthie?

Starts when Healthie marks a visit missed, and rebooks there.

Is the Healthie connector live?

Not yet as a ready-made connector.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to.

Does the agent write into Healthie?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.