Custom, built in days

Review agent for Open Dental

The review agent for Open Dental asks for a review after each visit recorded in Open Dental.

Bright Street DentalReview agentSMS
  1. Review agent: Hi Ruan, thanks for visiting Bright Street Dental. How did it go?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Bright Street Dental? It takes a minute.
  4. Review link sentOpen Dental
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it can do with Open Dental

  • Asks for a review after each visit recorded in Open Dental
  • Read recalls due in Open Dental and invite each patient to book
  • Fill a cancelled slot from the waiting list
  • Send pre-visit forms and reminders, and confirm attendance

Questions

What does the review agent do with Open Dental?

Asks for a review after each visit recorded in Open Dental.

Is the Open Dental connector live?

Not yet as a ready-made connector.

Does the review agent only ask happy customers?

It asks everyone the same first question.

Does the agent write into Open Dental?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Can the agent check what a patient’s medical aid pays?

It can explain what the patient’s plan guide says about dentistry where the scheme’s guide is on file, and point them to the scheme to confirm.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.