Custom, built in days

No-show recovery agent for Oracle Health

The no-show recovery agent for Oracle Health starts when Oracle Health marks a visit missed, and rebooks there.

Riverside Family ClinicNo-show recovery agentWhatsApp
  1. Missed: 10:30 todayOracle Health
  2. No-show recovery agent: Hi Johan, we missed you at Riverside Family Clinic today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00Oracle Health
Sample conversation. People, brands and figures are made up.

What it can do with Oracle Health

  • Starts when Oracle Health marks a visit missed, and rebooks there
  • Read upcoming appointments and the reason for each visit from Oracle Health
  • Write the intake given before the visit into the record, for the clinician to review
  • Attach a call transcript, a scan report or a summary to the right record

Questions

What does the no-show recovery agent do with Oracle Health?

Starts when Oracle Health marks a visit missed, and rebooks there.

Is the Oracle Health connector live?

Not yet as a ready-made connector.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to.

Does the agent write into Oracle Health?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.