Custom, built in days

No-show recovery agent for M-Pesa

The no-show recovery agent for M-Pesa applies your no-show fee through M-Pesa, if you charge one.

Riverside Family ClinicNo-show recovery agentWhatsApp
  1. Missed: 10:30 todayM-Pesa
  2. No-show recovery agent: Hi Johan, we missed you at Riverside Family Clinic today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00M-Pesa
Sample conversation. People, brands and figures are made up.

What it can do with M-Pesa

  • Applies your no-show fee through M-Pesa, if you charge one
  • Send a payment link through M-Pesa for a booking, a deposit or an order, inside the conversation
  • Tell the person when a payment has gone through, and carry on
  • Pick up a failed recurring payment and help the person update their card before the service stops

Questions

What does the no-show recovery agent do with M-Pesa?

Applies your no-show fee through M-Pesa, if you charge one.

Is the M-Pesa connector live?

Not yet as a ready-made connector.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to.

Does the agent see card details in M-Pesa?

No.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.