Custom, built in days

Reorder agent for M-Pesa

The reorder agent for M-Pesa sends a payment link through M-Pesa for the reorder.

Northfield NutritionReorder agentWeb chat embed
  1. Estimated run-out in 5 daysM-Pesa
  2. Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
  3. Customer: Yes, same as last time.
  4. Order #5530 placedM-Pesa
  5. Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
Sample conversation. People, brands and figures are made up.

What it can do with M-Pesa

  • Sends a payment link through M-Pesa for the reorder
  • Send a payment link through M-Pesa for a booking, a deposit or an order, inside the conversation
  • Tell the person when a payment has gone through, and carry on
  • Pick up a failed recurring payment and help the person update their card before the service stops

Questions

What does the reorder agent do with M-Pesa?

Sends a payment link through M-Pesa for the reorder.

Is the M-Pesa connector live?

Not yet as a ready-made connector.

How does the reorder agent know when someone will run out?

From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.

Does the agent see card details in M-Pesa?

No.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.