Custom, built in days
Returns agent for M-Pesa
The returns agent for M-Pesa refunds through M-Pesa inside your limit.
Northfield NutritionReturns agentWeb chat embed
- Customer: I’d like to return magnesium glycinate. It’s not for me.
- Read order #4821: delivered 12 days agoM-Pesa
- Returns agent: Sorry it didn’t suit you. It’s inside the 30-day window. I can refund it, or swap it for something else in the range. Which would you prefer?
- Customer: A refund, please.
- Return created and label sentM-Pesa
- Returns agent: Done. Your return label is in your email. The refund goes back to your card when the parcel reaches us.
What it can do with M-Pesa
- Refunds through M-Pesa inside your limit
- Send a payment link through M-Pesa for a booking, a deposit or an order, inside the conversation
- Tell the person when a payment has gone through, and carry on
- Pick up a failed recurring payment and help the person update their card before the service stops
Questions
What does the returns agent do with M-Pesa?
Refunds through M-Pesa inside your limit.
Is the M-Pesa connector live?
Not yet as a ready-made connector.
Does the returns agent follow our return policy?
Yes.
Does the agent see card details in M-Pesa?
No.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.