Custom, built in days

M-Pesa for AI agents

The M-Pesa connector lets Health Loops agents work with mobile money in Kenya, Tanzania and other African countries.

Northfield NutritionAbandoned checkout agentWeb chat embed
  1. Checkout abandoned: 2 itemsM-Pesa
  2. Abandoned checkout agent: Hi Thandi, you left magnesium glycinate in your cart at Northfield Nutrition. Any question I can answer before you decide?
  3. Customer: How long does delivery take?
  4. Abandoned checkout agent: Orders before 14:00 ship the same day, and most arrive in 2 to 3 working days. Your cart is saved here.
  5. Checkout link sentM-Pesa
Sample conversation. People, brands and figures are made up.

What an agent can do with M-Pesa

  • Send a payment link through M-Pesa for a booking, a deposit or an order, inside the conversation
  • Tell the person when a payment has gone through, and carry on
  • Pick up a failed recurring payment and help the person update their card before the service stops
  • Send an M-Pesa payment prompt to the person’s phone

Questions

What can an AI agent do with M-Pesa?

Send a payment link through M-Pesa for a booking, a deposit or an order, inside the conversation.

Is the M-Pesa connector live?

Not yet as a ready-made connector.

Does the agent see card details in M-Pesa?

No.

Which agents use M-Pesa?

The abandoned checkout agent, the product advisor agent, the subscription save agent, the intake and booking agent, the support inbox agent and the returns agent.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.