Custom, built in days
Order status agent for Loop Returns
The order status agent for Loop Returns reads live Loop Returns tracking and warns about delays.
Northfield NutritionOrder status agentWeb chat embed
- Customer: Where’s my order?
- Read order #4821: in transitLoop Returns
- Order status agent: It’s with the courier and due tomorrow before 17:00. Want a message when it’s out for delivery?
- Customer: Yes please.
- Delivery alert setLoop Returns
What it can do with Loop Returns
- Reads live Loop Returns tracking and warns about delays
- Start a return or an exchange from the conversation, inside your return policy
- Offer an exchange or store credit before a refund
- Send the return label and tell the customer when the parcel arrives back
Questions
What does the order status agent do with Loop Returns?
Reads live Loop Returns tracking and warns about delays.
Is the Loop Returns connector live?
Not yet as a ready-made connector.
Can the order status agent change a delivery address?
Yes, before the order ships, if you allow it.
Can the agent change orders or subscriptions in Loop Returns?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.