Custom, built in days
Returns agent for AfterShip
The returns agent for AfterShip creates the return and the label in AfterShip.
Northfield NutritionReturns agentWeb chat embed
- Customer: I’d like to return magnesium glycinate. It’s not for me.
- Read order #4821: delivered 12 days agoAfterShip
- Returns agent: Sorry it didn’t suit you. It’s inside the 30-day window. I can refund it, or swap it for something else in the range. Which would you prefer?
- Customer: A refund, please.
- Return created and label sentAfterShip
- Returns agent: Done. Your return label is in your email. The refund goes back to your card when the parcel reaches us.
What it can do with AfterShip
- Creates the return and the label in AfterShip
- Answer “where is my order?” with the live tracking status
- Tell a customer before they ask when a parcel is delayed
- Send a how-to-start message the day an order arrives
Questions
What does the returns agent do with AfterShip?
Creates the return and the label in AfterShip.
Is the AfterShip connector live?
Not yet as a ready-made connector.
Does the returns agent follow our return policy?
Yes.
Can the agent change orders or subscriptions in AfterShip?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.