Custom, built in days

Intake and booking agent for HL7 feeds

The intake and booking agent for HL7 feeds is a ready-made agent on Health Loops.

Riverside Family ClinicIntake and booking agentWhatsApp
  1. Customer: Hi, I’d like to book. A cough that has lasted two weeks.
  2. Red-flag check: none foundSymptom red flags
  3. Read open slotsHL7 feeds
  4. Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
  5. Customer: Tuesday.
  6. Booked and intake filedHL7 feeds
  7. Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
Sample conversation. People, brands and figures are made up.

What it can do with HL7 feeds

  • Reads open slots in HL7 feeds, books the visit and files the intake for the clinician
  • Receive admission, discharge and result messages as they happen
  • Start a follow-up call after a discharge message
  • Turn a result message into a plain-language explainer for the person it belongs to

Questions

What does the intake and booking agent do with HL7 feeds?

Reads open slots in HL7 feeds, books the visit and files the intake for the clinician.

Is the HL7 feeds connector live?

Not yet as a ready-made connector.

Does the intake and booking agent triage people clinically?

No.

Does the agent write into HL7 feeds?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.