Custom, built in days

Intake and booking agent for Epic

The intake and booking agent for Epic is a ready-made agent on Health Loops.

Riverside Family ClinicIntake and booking agentWhatsApp

Customer: Hi, I’d like to book. A cough that has lasted two weeks.
Red-flag check: none foundSymptom red flags
Read open slotsEpic
Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
Customer: Tuesday.
Booked and intake filedEpic
Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.

Sample conversation. People, brands and figures are made up.

What it can do with Epic

Reads open slots in Epic, books the visit and files the intake for the clinician
Read upcoming appointments and the reason for each visit from Epic
Write the intake given before the visit into the record, for the clinician to review
Attach a call transcript, a scan report or a summary to the right record

Reads open slots in Epic, books the visit and files the intake for the clinician.

Not yet as a ready-made connector.

No.

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.