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Appointment reminder agent for HL7 feeds

The appointment reminder agent for HL7 feeds confirms, moves and reminds appointments so fewer slots go empty.

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Riverside Family ClinicAppointment reminder agentWhatsApp
  1. Appointment reminder agent: Hi Johan, a reminder of your appointment at Riverside Family Clinic tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsHL7 feeds
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listHL7 feeds
Sample conversation. People, brands and figures are made up.

What it can do with HL7 feeds

  • Reads tomorrow’s HL7 feeds diary and confirms or moves each booking there
  • Receive admission, discharge and result messages as they happen
  • Start a follow-up call after a discharge message
  • Turn a result message into a plain-language explainer for the person it belongs to

Tools.

HL7 feedsCustomSMSLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLive

Questions

What does the appointment reminder agent do with HL7 feeds?

Reads tomorrow’s HL7 feeds diary and confirms or moves each booking there.

Is the HL7 feeds connector live?

Not yet as a ready-made connector.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Does the agent write into HL7 feeds?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The appointment reminder agent by vertical

Other agents for HL7 feeds

The appointment reminder agent with other connectors