Custom, built in days
Chronic medicine agent for HL7 feeds
The chronic medicine agent for HL7 feeds reads repeat dates from HL7 feeds.
Coastline Medical SchemeChronic medicine agentWhatsApp
- Chronic medicine agent: Hi Bongani, your chronic medicine is due on Thursday. Shall I ask the pharmacy to get it ready?
- Customer: Yes. And is it still paid by my medical aid?
- Read the chronic medicine section of the plan guideHL7 feeds
- Chronic medicine agent: Your plan guide says registered chronic medicine is paid from the chronic benefit, and a network pharmacy avoids a co-payment. Your scheme confirms the final amount.
- Repeat request sentPharmacy
What it can do with HL7 feeds
- Reads repeat dates from HL7 feeds
- Receive admission, discharge and result messages as they happen
- Start a follow-up call after a discharge message
- Turn a result message into a plain-language explainer for the person it belongs to
Questions
What does the chronic medicine agent do with HL7 feeds?
Reads repeat dates from HL7 feeds.
Is the HL7 feeds connector live?
Not yet as a ready-made connector.
Does the chronic medicine agent change doses?
Never.
Does the agent write into HL7 feeds?
Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.
Where do the agent’s answers about benefits come from?
From the scheme’s own published plan guide for the member’s option, and from statements the member sends.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.