Live
Staff wellness agent for Discovery Vitality
The staff wellness agent for Discovery Vitality points staff to their Discovery Vitality benefits.
Ridgeway LogisticsStaff wellness agentWhatsApp
- Staff wellness agent: Hi Nomsa, it’s your monthly check-in. Private to you. How are you doing, 1 to 5?
- Customer: 3. Tired.
- Staff wellness agent: Thanks. Want a 30-second scan to see how today looks, or a session with a dietitian or counsellor? Both are free through work.
- Customer: The scan.
- Scan link sent30-second face scan
- Counted in anonymised team insightDiscovery Vitality
What it can do with Discovery Vitality
- Points staff to their Discovery Vitality benefits
- Save the member’s Discovery Vitality status (Blue, Bronze, Silver, Gold, Diamond) so every answer starts from where they are
- Explain how Discovery Vitality rewards are earned and claimed, from the programme’s published rules with the date they were checked
- Remind the member of weekly and yearly goals before they reset, and suggest one thing to do this week
Questions
What does the staff wellness agent do with Discovery Vitality?
Points staff to their Discovery Vitality benefits.
Is the Discovery Vitality connector live?
Yes.
Can HR see individual check-ins?
No.
Does the agent decide Discovery Vitality claims or authorisations?
No.
Can HR see what staff say to the agent?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.