Live

Discovery Vitality for AI agents

The Discovery Vitality connector lets AI agents on Health Loops work with Discovery Vitality.

Peak StudioActivity agentWhatsApp
  1. Read this week: 3 active daysDiscovery Vitality
  2. Activity agent: Hi Sipho, 3 active days so far this week. One more by Sunday meets your weekly goal.
  3. Customer: What counts?
  4. Activity agent: A 30-minute workout, or a busy day of steps. A Saturday morning walk or run would do it.
  5. Customer: I’ll do the Saturday run.
  6. Saturday reminder setHealth Loops
Sample conversation. People, brands and figures are made up.

What an agent can do with Discovery Vitality

  • Save the member’s Discovery Vitality status (Blue, Bronze, Silver, Gold, Diamond) so every answer starts from where they are
  • Explain how Discovery Vitality rewards are earned and claimed, from the programme’s published rules with the date they were checked
  • Remind the member of weekly and yearly goals before they reset, and suggest one thing to do this week
  • Link an activity the member mentions, like a parkrun, a gym visit or a health check, to what it earns on Discovery Vitality

Tools.

Run by
Discovery
Country
South Africa
Status levels
Blue, Bronze, Silver, Gold, Diamond
Members check it in
The Discovery app

Questions

What can an AI agent do with Discovery Vitality?

Save the member’s Discovery Vitality status (Blue, Bronze, Silver, Gold, Diamond) so every answer starts from where they are.

Is the Discovery Vitality connector live?

Yes.

Does the agent know a member’s Discovery Vitality points?

No, it never guesses a balance.

Does the agent decide Discovery Vitality claims or authorisations?

No.

Which agents use Discovery Vitality?

The activity agent, the scan to recommendation agent, the wellness score agent, the onboarding agent, the stress check-in agent and the results follow-up agent.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.