Custom, built in days

Review agent for athenahealth

The review agent for athenahealth asks for a review after each visit recorded in athenahealth.

Riverside Family ClinicReview agentWhatsApp
  1. Review agent: Hi Johan, thanks for visiting Riverside Family Clinic. How did it go?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Riverside Family Clinic? It takes a minute.
  4. Review link sentathenahealth
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it can do with athenahealth

  • Asks for a review after each visit recorded in athenahealth
  • Read upcoming appointments and the reason for each visit from athenahealth
  • Write the intake given before the visit into the record, for the clinician to review
  • Attach a call transcript, a scan report or a summary to the right record

Questions

What does the review agent do with athenahealth?

Asks for a review after each visit recorded in athenahealth.

Is the athenahealth connector live?

Not yet as a ready-made connector.

Does the review agent only ask happy customers?

It asks everyone the same first question.

Does the agent write into athenahealth?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.