Custom, built in days

Review agent for GoodX

The review agent for GoodX asks for a review after each visit recorded in GoodX.

Riverside Family ClinicReview agentWhatsApp
  1. Review agent: Hi Johan, thanks for visiting Riverside Family Clinic. How did it go?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Riverside Family Clinic? It takes a minute.
  4. Review link sentGoodX
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it can do with GoodX

  • Asks for a review after each visit recorded in GoodX
  • Read the diary in GoodX and book, move or cancel an appointment when someone asks
  • Send the practice’s own intake form before a first visit and file the answers
  • Find people who have not rebooked after a visit and invite them back

Questions

What does the review agent do with GoodX?

Asks for a review after each visit recorded in GoodX.

Is the GoodX connector live?

Not yet as a ready-made connector.

Does the review agent only ask happy customers?

It asks everyone the same first question.

Does the agent write into GoodX?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.