Custom, built in days
Lab results agent for athenahealth
The lab results agent for athenahealth explains lab results in plain words and books the next step.
Summit PathologyLab results agentWhatsApp
- Results released: full blood count and lipid panelathenahealth
- Lab results agent: Hi Ayanda, your results from Summit Pathology are ready. Want me to go through them?
- Customer: Yes please. Is anything wrong?
- Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
- Customer: Can you book that?
- Booked a follow-up for ThursdayPractice diary
What it can do with athenahealth
- Files the explainer with the patient in athenahealth, and books the follow-up there
- Read upcoming appointments and the reason for each visit from athenahealth
- Write the intake given before the visit into the record, for the clinician to review
- Attach a call transcript, a scan report or a summary to the right record
Questions
What does the lab results agent do with athenahealth?
Files the explainer with the patient in athenahealth, and books the follow-up there.
Is the athenahealth connector live?
Not yet as a ready-made connector.
Does the lab results agent tell people what their results mean for them?
It explains each result in plain words against the lab’s reference range and says which sit outside it.
Does the agent write into athenahealth?
Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.
Does the agent interpret results like a doctor would?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.