Custom, built in days
GoodX for AI agents
The GoodX connector lets Health Loops agents work with GoodX, practice management and billing software in South Africa.
Riverside Family ClinicIntake and booking agentWhatsApp
- Customer: Hi, I’d like to book. A cough that has lasted two weeks.
- Red-flag check: none foundSymptom red flags
- Read open slotsGoodX
- Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
- Customer: Tuesday.
- Booked and intake filedGoodX
- Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
What an agent can do with GoodX
- Read the diary in GoodX and book, move or cancel an appointment when someone asks
- Send the practice’s own intake form before a first visit and file the answers
- Find people who have not rebooked after a visit and invite them back
- Take a deposit or a no-show fee through the practice’s payment setup
Questions
What can an AI agent do with GoodX?
Read the diary in GoodX and book, move or cancel an appointment when someone asks.
Is the GoodX connector live?
Not yet as a ready-made connector.
Does the agent write into GoodX?
Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.
Which agents use GoodX?
The intake and booking agent, the lab results agent, the review agent, the results follow-up agent, the chronic medicine agent and the pre-authorisation agent.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.