Live
Protocol agent for Shopify
The protocol agent for Shopify helps each customer start and stay on their routine after they buy.
Northfield NutritionProtocol agentWeb chat embed
- Order deliveredShopify
- Protocol agent: Hi Thandi, your order from Northfield Nutrition arrived today. Want a quick guide to getting started?
- Customer: Yes please. What do I do first?
- Protocol agent: Your guide says to start with magnesium glycinate once a day, at the same time each day. I’ll check in on day 7 to see how it’s going.
- Customer: Can I take it with my other medicines?
- Protocol agent: Most people can, but check with a pharmacist if you take prescription medicine. Want me to look up the label for you?
- Scheduled day 7 check-inHealth Loops
What it can do with Shopify
- Starts when Shopify marks an order delivered, and knows exactly what the customer bought
- Install from the Shopify App Store with one-click sign-in, then pick an agent template
- Read products, orders, customers, subscriptions and discounts, so answers match the store today
- Start an agent on order created, subscription cancelled or checkout abandoned
Questions
What does the protocol agent do with Shopify?
Starts when Shopify marks an order delivered, and knows exactly what the customer bought.
Is the Shopify connector live?
Yes.
Where does the protocol agent get its instructions?
From your own product labels, guides and help articles, which you upload.
Can the agent change orders or subscriptions in Shopify?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.