Custom, built in days
Returns agent for ShipStation
The returns agent for ShipStation creates the return and the label in ShipStation.
Northfield NutritionReturns agentWeb chat embed
- Customer: I’d like to return magnesium glycinate. It’s not for me.
- Read order #4821: delivered 12 days agoShipStation
- Returns agent: Sorry it didn’t suit you. It’s inside the 30-day window. I can refund it, or swap it for something else in the range. Which would you prefer?
- Customer: A refund, please.
- Return created and label sentShipStation
- Returns agent: Done. Your return label is in your email. The refund goes back to your card when the parcel reaches us.
What it can do with ShipStation
- Creates the return and the label in ShipStation
- Read an order’s shipping status and carrier tracking
- Update a delivery address before the order ships
- Flag orders stuck in fulfilment to your team
Questions
What does the returns agent do with ShipStation?
Creates the return and the label in ShipStation.
Is the ShipStation connector live?
Not yet as a ready-made connector.
Does the returns agent follow our return policy?
Yes.
Can the agent change orders or subscriptions in ShipStation?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.