Custom, built in days

Intake and booking agent for Quest Diagnostics

The intake and booking agent for Quest Diagnostics is a ready-made agent on Health Loops.

Riverside Family ClinicIntake and booking agentWhatsApp

Customer: Hi, I’d like to book. A cough that has lasted two weeks.
Red-flag check: none foundSymptom red flags
Read open slotsQuest Diagnostics
Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
Customer: Tuesday.
Booked and intake filedQuest Diagnostics
Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.

Sample conversation. People, brands and figures are made up.

What it can do with Quest Diagnostics

Books a collection or a visit when a result from Quest Diagnostics calls for one
Receive each result from Quest Diagnostics as soon as it is released, and start the right follow-up
Explain each marker in plain words against the lab’s own reference range, and say which sit outside it
Send results marked urgent to a person on your team at once, with the report attached

Books a collection or a visit when a result from Quest Diagnostics calls for one.

Not yet as a ready-made connector.

No.

No.

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.